Refund policy

If you are not 100% satisfied with the item(s) you have ordered then we will be more than happy to give you a full refund or exchange, provided that you return them to us within 14 days of receipt and in a re-saleable condition (is new, unused and unworn with tags attached, in original packaging and without makeup stains or hair).

We will not be liable for returns if the product is stained by make-up. Avoid wearing perfume and/or deodorant that could leave a permanent scent or mark on the clothing. We reserve the right to refuse a refund for items returned that are not in a re-saleable condition.

We are not responsible for the cost of returning the item unless the item is faulty or we have delivered the incorrect product(s). In this case, we will arrange for a pick up from our delivery company.

How to return: You can return items to us by post within 14 days of receipt of your order. Please note items must be returned within this time-frame and be in a saleable condition. This means returning the item(s) to us in its original condition, unused and with garment tags attached. To return items by post, please include a note of your name, order number and phone number with your items. It is advisable for you to obtain proof of postage as we will not be held responsible for lost or damaged item(s) through the post.

Once we have received the item(s) a refund will be issued to your credit/debit card. This will appear on your account within five days depending on your card issuer. If you have any queries about returning items please us on info@hairlessbeauty.ie

All returns should be returned to:

Hairless Beauty
97 Fforster Lawn
Lucan Co. Dublin
Ireland